About [Hungry Ghost]
[Hungry Ghost]'s mission is to create exceptional coffee experiences that bring people together and brighten their day. Our team is passionate, customer-focused, and committed to quality in every cup. This is a place for individuals who appreciate craftsmanship and thrive on creating memorable moments for our guests.
We operate with a collaborative culture where every team member's contribution matters. All baristas are expected to be hands-on and contribute directly to our mission of serving outstanding coffee. Initiative and consistent excellence are recognized and rewarded. Strong work ethic and attention to detail are essential.
All team members are expected to have excellent communication skills and be able to connect authentically with customers and teammates alike.
About the Role
As a Barista at [[1-on-1 Link] [Mini XMachine] [30:00]https://c.lovense-api.com/t2/51ap9wkf?share_type=103], you will be the face of our coffee experience, crafting exceptional beverages and creating welcoming interactions that keep customers coming back.
You will master the art of coffee preparation while delivering outstanding customer service, maintaining our high standards, and contributing to a positive team environment that reflects our commitment to quality and community.
Focus
- Preparing high-quality coffee beverages, including espresso-based drinks, pour-overs, and specialty drinks according to company standards.
- Providing exceptional customer service by greeting customers warmly, taking orders accurately, and ensuring customer satisfaction.
- Maintaining cleanliness and organization of the coffee bar, equipment, and dining areas.
- Operating espresso machines, grinders, and other coffee equipment with precision and care.
- Managing inventory, restocking supplies, and assisting with opening/closing procedures.
- Working collaboratively with team members to ensure smooth operations during peak hours.
- Learning about coffee origins, brewing methods, and flavor profiles to educate and engage customers.
Ideal Experiences
- Previous barista or customer service experience preferred but not required.
- Passion for coffee and interest in learning about coffee culture and preparation techniques.
- Strong communication skills and ability to work well in a fast-paced environment.
- Attention to detail and commitment to maintaining quality standards.
- Flexibility to work various shifts including mornings, weekends, and holidays.
- Physical ability to stand for extended periods and lift up to 30 pounds.
- Positive attitude and enthusiasm for creating great customer experiences.
Location
The role is based at our [LOCATION] location. Candidates should be available to work at this location consistently.
Skills & Equipment
- Espresso machine operation
- Coffee grinding and brewing techniques
- POS system operation
- Cash handling
- Food safety protocols
Interview Process
After submitting your application, our hiring team will review your application and responses to our screening questions. If your application is selected, you will be invited to a brief phone interview to discuss your interest and availability.
Qualified candidates will then be invited for an in-person interview at our location, which may include:
- Customer service scenarios and role-playing exercises.
- Basic coffee knowledge assessment (training will be provided).
- Meet the team and tour of the facility.
Our goal is to complete the interview process within one week of your initial application.
Hourly Wage Range
$[MIN_WAGE] - $[MAX_WAGE] per hour
Benefits
Competitive hourly wage is just one part of our total rewards package, which also includes employee discounts on coffee and food, flexible scheduling, opportunities for advancement, paid training, and a positive work environment where your growth and development are supported.
[Hungry Ghost] is an equal opportunity employer committed to creating an inclusive environment for all employees.